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Is Tech Making Supply Chains Smarter and More Reliable?
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May 2, 2025
Can tech really change how products get from point A to B? AI and blockchain aren’t just trends—they’re helping make supply chains faster, smarter, and more secure. At Mondoro, we’re already using these tools to improve how we work every day. Give this a listen to see how the future of logistics is being shaped by innovation. 📖 Want to read more? Check it out here: https://mondoro.com/the-future-of-logistics-tech-driven-solutions-for-a-more-efficient-supply-chain/ #SupplyChainInnovation #AIinLogistics #BlockchainTechnology #SmartLogistics #FutureOfTrade #TechForBusiness #GlobalSupplyChain #MondoroInsights To find out more great content about creating, developing and manufacturing home decor and home furniture products in Asia, check out our website at https://mondoro.com/
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0:01
[Music]
0:07
hi this is Anita from the global trade
0:09
gal there is no doubt that we live in an
0:12
era where technology is changing in fact
0:15
I once heard somebody talk about this
0:18
era that we live in or the next maybe
0:20
the next five or 10 years we live in
0:23
that this is maybe comparable to the
0:25
time when the the huge industrial
0:27
revolution when things began to change
0:29
at a very rapid pace we live in a world
0:31
where things are ever changing and ever
0:34
you know going to you know affect us in
0:36
some way we live in an era of rapid
0:39
technological advancement and there's
0:42
you know it's going to affect everything
0:43
including the logistics and the supply
0:46
chain today I want to talk a little bit
0:48
more about this because at Muro where we
0:51
create develop and manufacture home
0:53
decor and home furnishing products we
0:56
really believe in staying ahead of the
0:58
curve and by looking at innovation i
1:01
embraced AI a long time ago and said to
1:03
my staff let's embrace AI and we've
1:06
started using things as chatgp and other
1:09
forms of AI for quite a while now and
1:12
one of the reasons is just because I
1:15
believe that this is something which is
1:18
going to be very important for us to all
1:20
understand i recently saw some research
1:23
by Microsoft and LinkedIn where they
1:26
basically talked about one of the most
1:27
important things that any and future
1:30
employee could have would be knowledge
1:32
of AI and I believe that that's really
1:35
true so you know it's going to affect
1:38
many many parts of the global supply
1:41
chain and one way it's going to really
1:43
affect it is is in how the supply chain
1:45
does ai is really the gamecher of the
1:49
21st century
1:51
and there's so you know in two to four
1:53
years things could look very differently
1:55
than what they do
1:57
now one of the things that people talk
1:59
about a lot is this blockchain
2:01
technology and it's known for its
2:03
decentralized and secure nature and it
2:06
can actually block form transforms how
2:08
logistics companies can handle data
2:11
contracts and transactions so you know
2:13
expect to see more things in the global
2:16
supply chain going forward with things
2:18
as blockchain because blockchain is
2:21
going to help to be able to enhance
2:22
trust and collaboration among all
2:25
stakeholders in the supply chain you
2:27
know AI in global logistics is going to
2:30
transform global logistics in in many
2:32
ways here are some ways that we see it's
2:35
going to change the global
2:37
logistics and will continue to change it
2:40
one would be predictive and um analytics
2:43
and demand forecasting you know AI
2:46
algorithms can analyze historical data
2:48
market trends and consumer behavior to
2:51
predict and demand fluctuations
2:53
accurately you know before someone would
2:55
do that manually they look at a bunch of
2:57
different spreadsheets but you know this
3:00
AI will be able to do this they'll be
3:01
able to take that data and within a very
3:04
short period of time we'll be able to
3:06
spit it out and to say "Here's what we
3:08
predict's going to happen this will
3:10
enable companies to optimize their
3:12
inventory and reduce the risk of you
3:15
know stockouts or
3:18
overstocking another way could be route
3:21
optimization and fleet management you
3:24
know expect to see AI systems that they
3:26
will you know optimize the delivery
3:28
routes by analyzing traffic patterns
3:31
weather conditions and real-time
3:33
logistics data you know this could lead
3:35
to faster deliveries better re
3:38
deliveries reduce fuel consumption and
3:41
cost
3:43
savings ai and the global supply chain
3:45
will help with warehouse automation and
3:48
inventory management that you know you
3:50
could see AI which we're starting to see
3:52
now AI powered robots and automation
3:55
systems they will start revolutionizing
3:58
how warehouse operations are run and it
4:00
essentially could mean you know with the
4:02
robots that a warehouse could run 24
4:05
hours with just a few you know human
4:08
beings in there but yet the robots will
4:10
reduce human error and will enhance
4:13
order efficiency so expect to see this
4:16
is something which will continue to go
4:19
customer service and chat bots you know
4:21
AI chat bots will provide real- time
4:24
customer support be able to handle basic
4:26
inquiries track shipments and resolve
4:29
issues efficiently and this will enhance
4:31
the customer satisfaction while reducing
4:33
the workload on human agents i admit I a
4:38
lot of times want to talk to a human
4:39
being and sometimes they get very
4:42
frustrated with the chat bots you got to
4:43
go back and forth back and forth but
4:45
that is the world that we live in today
4:47
but what's going to happen with AI is
4:49
these chat bots will probably become
4:51
better and more humanlike and you know
4:53
maybe it will become more like talking
4:55
to a human being than what it is now you
4:59
know blockchain and logistics will be
5:01
able we mentioned blockchain before
5:03
believe it's going to revolutionize
5:05
global logistics and some of the ways
5:07
it's going to it's going to it's going
5:09
to secure and um you be a secure and
5:11
transparent supply chain
5:14
tracking it's going to help do some
5:16
things like smart contracts and
5:18
automatic payments so you know person a
5:21
human being won't be doing the payments
5:22
the payments could become
5:24
automatic it can help with counterfeit
5:27
prevention and uh and it can help make
5:29
sure that the product is authentic and
5:32
you know authentic verification and this
5:33
could be really important
5:35
for you know people that are you know
5:37
maybe dealing with a brand or something
5:39
to make sure that the um you know the
5:41
products that are shipping in and out
5:43
are act that they're not counterfeit
5:46
ones um it could enhance security and
5:49
data
5:50
integrity you know ensure that the data
5:52
secure and tampered proof at Maduro this
5:56
is a very interesting because you know
5:58
at Maduro we deal with a lot with hand
6:00
handcrafted items we you know we believe
6:03
you know we are all about creating
6:05
developing and manufacturing home decor
6:08
and home furniture products a lot of
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what we do relies upon art you know the
6:13
the artistry and skills of artisans you
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know worldwide especially here in Asia
6:19
and while you know AI and blockchain you
6:21
know is transforming logistics we
6:23
believe that this is an area where it
6:25
probably won't be able to transform it
6:28
that there will be many products which
6:30
are handmade which will still be
6:31
required to be handmade you know AI a
6:35
lot of times cannot replace that human
6:37
touch when it comes to crafting unique
6:40
and cultury rich products it also will
6:43
not be able to really maybe be able to
6:46
come up with a lot of the design and the
6:47
creation and the other ideas but yet AI
6:51
I always say to people like AI can
6:53
really be like your best friend you know
6:55
if you have a question on something and
6:58
you you know instead of talking to maybe
7:00
a human being or five or six or seven or
7:02
eight human beings you can you know you
7:03
can actually put it into AI and say "Hey
7:06
give me some ideas what do you think on
7:08
this?"
7:10
So you know we even though we are great
7:12
believers that AI and blockchain are
7:14
here to stay we also believe that you
7:17
know things like homemade or handmade or
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some of the craftsmanship and the
7:23
artisan is still here to stay too and
7:26
will not be able to be replaced by
7:28
robots or others why because it just
7:31
requires that that sort of hand touch
7:33
that human touch so you people that are
7:36
afraid of um of AI or technology I
7:39
really believe there's no reason to
7:41
really be afraid of it instead it should
7:44
be something that you should be looking
7:45
to embrace and to say you know this is
7:48
the way the world's going this is the
7:50
next industrial revolution that you know
7:52
you really have a choice here you can
7:54
either be left behind or become a part
7:57
of it and at Menuro we've decided that
8:00
we need to embrace it and become a part
8:02
of it and use it in ways that we can for
8:05
example for me for AI sometimes I might
8:07
say you know I might write to my chatbot
8:10
and say I'm looking for what are some
8:13
designer trend ideas just see what they
8:15
spill out for me i'll look at it and say
8:18
this could be right that's an idea i
8:20
never thought about that before that no
8:22
I don't think so i still use my human
8:25
brain or my mind think it through but I
8:28
kind of use AI or the what they're
8:31
giving me as sort of like if I was
8:34
talking to a friend where a friend may
8:35
give me some ideas I use it the same way
8:38
so I think instead of us being afraid of
8:41
it or being afraid of technology those
8:43
of us that are in the global supply
8:45
chain need to learn to be able to
8:47
embrace it because this is the way
8:49
things are going so either you'll
8:50
embrace it or be left behind i've
8:54
written a blog on this if you'd be
8:56
interested in reading more of it the
8:58
future of logistics techdriven solutions
9:00
for a more efficient supply chain and
9:03
we'll put a link in the description for
9:04
you to be able to read that blog and and
9:06
maybe get you some other ideas as to why
9:09
this is important you know for us at
9:11
Menuro some of the things that we do is
9:14
that we really try to use AI but at the
9:17
same time we we really make
9:20
collaboration a focus and we try to have
9:22
weekly team meetings and training
9:24
meetings we try to collaborate with our
9:26
stakeholders and because we realize that
9:28
even though with all of these other
9:30
things going on we really still need to
9:32
be able to work together we've hope that
9:34
you've enjoyed this that you will
9:36
subscribe to us because we'd love to
9:38
have you be part of our
9:41
community this podcast is sponsored by
9:44
Muro we create develop and manufacture
9:46
home decor and home furnishing products
9:49
in Asia with a social conscience we'd
9:52
love to have you check out our blog at
9:54
mduro.com and sign up for our newsletter
9:57
we'll put a link below in our
9:58
description so you can easily go there
10:01
if you've enjoyed this podcast please
10:03
give us a thumbs up and leave us a
10:04
review this really helps thank you again
10:06
for listening
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