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Services
Design & Development
Mondoro has a well-trained staff consisting of passionate designers and knowledgeable product developers. Feel free to share your ideas with us, or let our designers come up with something that fits your product line. Enjoy peace of mind as we keep your designs confidential. We ensure that the factories we partner with will not disclose your designs to other businesses.
Manufacturing Partnerships
We are well-connected with the manufacturing communities in Asia. Mondoro is experienced in finding choice factories and establishing close partnerships with our factories-working closely with them and sometimes helping them train their employees in new techniques and methods which we have developed.
We have recently opened our own factory in Hanoi producing UL-Listed lighting-the only factory in that city to do so. We also have facilities in Ho Chi Minh and China which are also UL-listed.
Quality Control
Quality starts during planning and design. We then work closely with the factory to help them develop the high quality you expect. Each of our offices has a specialist in finishes who then works closely with the factory to maintain high quality during the production.
Mondoro has the in-house capability to test products for cycle and stress tests, packaging tests, waterproofing, paint adhesion, rust-proofing and electrical voltage tests along with other tests as needed to ensure that all products are up to standard.
If required, our inspectors and product managers will provide our customers with detailed inspection reports before shipping an order.
Customer Service
We are dedicated to ensuring that our customers are satisfied with the outcome of their orders. Our product management team is consistent in communicating with our customers on the status of their orders. They oversee the details to ensure your project is done right from start to finish.
We try hard to keep in touch with you. Our staff is prompt in replying to e-mails and phone messages. Each of our offices has a US Phone number for your convenience. In addition we maintain a part-time office in the US and a sales representative in Sweden.
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